Privacy Policy of Winnerama Casino

Winnerama Casino is committed to safeguarding your privacy. This policy explains how we collect, use, and protect your information. We strive to handle your data transparently and responsibly, so you can engage with our platform confidently.

Information We Collect

We gather certain types of information to provide you with the best possible service. This data allows us to manage accounts, improve gaming features, and ensure a secure environment.

Personal Information

We collect personal details during account creation and ongoing platform use:

Account Details: Information like your name, email address, and phone number are requested during registration.
Verification Data: To meet legal requirements, we may require proof of identity, such as government-issued documents.
Communication Records: Emails, live chat interactions, or feedback forms may include personal insights shared voluntarily.
Payment-Related Data: For transactions, details like your preferred payment method or card type may be processed through third-party payment providers.

This information is crucial for account management, compliance with legal standards, and effective communication with players.

Non-Personal Information

Additional data we collect does not identify you directly but helps us improve our platform:

Device Data: Includes IP address, device type, browser, and operating system information.
Activity Logs: Details of your interactions, such as login history, game preferences, and session duration.
Usage Analytics: General trends regarding how players navigate the platform, including referral sources.

These insights help us optimize Winnerama Casino to deliver an efficient and engaging experience.

Purpose of Collected Information

The data we collect serves specific operational, technical, and legal purposes:

Account Management: Creating and maintaining user accounts.
Platform Improvements: Refining services based on user preferences and activity trends.
Security Monitoring: Detecting and preventing unauthorized access or fraudulent activity.
Compliance: Meeting regulatory obligations under applicable laws and licensing requirements.
Communication: Sharing updates, promotional offers, or responding to inquiries.

Your information is never used outside these clearly defined purposes.

How We Protect Your Data

Winnerama Casino employs robust measures to keep your information safe. Data is stored on secure servers protected by modern encryption technologies. Our platform uses SSL protocols for secure data transmission during transactions or account updates.

To enhance account security, users must create strong, unique passwords. We also recommend enabling additional safeguards, such as two-factor authentication. Any unusual account activity is promptly reviewed by our dedicated team.

If concerns arise regarding data security, you may contact us immediately to address the issue.

Retention of Information

We retain your personal information only for as long as necessary to fulfill legal, operational, or regulatory requirements. Key retention points include:

Account details are kept active while your Winnerama profile exists.
Transactional records may be stored longer to meet legal and financial reporting obligations.
Communication logs, such as emails or chat records, are archived for operational improvements.

You can request data updates or deletions by contacting our support team. However, some information, like transaction histories, may need to be retained to comply with laws.

Winnerama Casino does not sell or share your personal information for advertising purposes. Data is shared only with trusted third-party partners under these circumstances:

Payment processors handle transactions securely and efficiently.
Verification services confirm account authenticity and prevent fraud.
Regulatory bodies or legal authorities require information under applicable laws.

All third-party collaborators operate under strict confidentiality agreements.

Player Rights

As a registered user, you have control over your personal data. You can:

Update your information to keep it accurate.
Request access to view the data stored about you.
Delete your account and associated data, where legally permissible.

To exercise these rights, contact our support team directly via email. Our team will promptly assist with any concerns or requests.

Winnerama Casino values privacy and transparency in all operations. This policy reflects our dedication to creating a secure, user-friendly environment for every player. Should you have any questions, contact our support team for further details.